Aera Café is owned and operated by Cream and Berry Icecream Pvt. Ltd. By accessing our website, you agree not to misuse the content, copy our product details, or use our site for any unlawful activity. All product images, descriptions, and brand materials belong to Aera Café and cannot be reproduced or used for resale or misleading purposes. We may update these terms anytime to reflect new features, policies, or brand standards — but we promise to always keep it fair and clear.
🚚 Shipping & Delivery
We currently ship across India. Orders are dispatched within 24–48 hours and usually delivered within 3–6 working days, depending on your location. We work with reliable logistics partners to ensure your bottle reaches you safely. Delivery delays due to courier or weather issues are rare but possible — we’ll always keep you informed.
🔁 Return & Refund Policy
We want you to love every sip. ❤️ If you receive a damaged, leaking, or wrong product, contact us at care@aeracafe.com within 3 days of delivery with photos of the product and packaging. Once verified, we’ll process a replacement or refund within 7–10 business days. Opened or used bottles cannot be returned for hygiene reasons.
🔒 Privacy Policy
Your privacy matters to us. We collect only essential information like your name, email, phone number, and shipping address to process orders and provide updates. Your data is never shared or sold — ever. We may use cookies to understand browsing preferences and improve your experience. You can disable cookies anytime in your browser settings. For privacy questions, email us at privacy@aeracafe.com .
🥛 Product Information
All our beverages are made with real milk, real coffee, and no preservatives. The shelf life of each bottle is 6 months from the manufacturing date when stored properly. Variations in taste or color may occur naturally due to real ingredients — that’s part of our handcrafted charm.
⚙️ Liability Disclaimer
Aera Café is not liable for delays caused by courier partners, force majeure events, or misuse of our products. All product details on the site are provided for general information and may be updated periodically.
💌 Contact Us
For any concerns, questions, or feedback, reach out to our team at: 📧 care@aeracafe.com 🕓 Mon–Sat | 10 AM – 6 PM We promise to reply within 24 hours — because your trust matters as much as your coffee. ☕
❤️ Final Note
At Aera Café, everything we do — from sourcing ingredients to designing each bottle — comes from our love for great coffee. Thank you for being part of our journey and trusting us to deliver your perfect sip, every time. For the Love of Coffee 🥛☕ — Team Aera Café
